This might be because you haven't completed the age verification survey after making your payment. (when providing your information, you must enter your real name).

1) The purpose of age verification is to verify your name, and it is necessary for every order.

2) There are 3 methods to verify your age: facial verification, ID card or credit card.

3) If you fail to verify your age, please contact RELX Global Customer Service Team at support@relxintl.com

The shelf life of an unopened RELX Pod is 18 months when it is stored correctly. We recommend finishing an opened pod 15 days after opening it.

If you subscribe to our emails, you will get the best information on promotions. Additionally, by using the RELX Store Locator, you can find the current promotions at the store nearest you.